Alarm pro­ces­sing as an important pie­ce of the puz­zle: sup­port for offi­ci­al recon­nais­sance

From May 19, 2025, all aut­ho­ri­ties that alre­a­dy have access to the secur­Ph­arm sys­tem will have access to an addi­tio­nal modu­le: the Natio­nal Alert Manage­ment Sys­tem (NAMS).

Many sys­tem actions can be tra­cked with the help of so-cal­led aut­ho­ri­ty reports, but this is not pos­si­ble in all cases. Espe­ci­al­ly in the case of reco­gni­zed fal­se alarms, alarm pro­ces­sing can be an important pie­ce of the puz­zle that con­tri­bu­tes to cla­ri­fi­ca­ti­on. The NAMS is used so that tho­se affec­ted by an alarm can view fur­ther details about an alarm and eva­lua­te it. In doing so, it offers the pos­si­bi­li­ty for the stake­hol­ders con­cer­ned to exch­an­ge infor­ma­ti­on with each other, wher­eby the anony­mi­ty of the veri­fy­ing body, e.g. a public phar­ma­cy or phar­maceu­ti­cal who­le­sa­ler, is pre­ser­ved by the sys­tem and dis­clo­sure is only made on a vol­un­t­a­ry basis and on a case-by-case basis.

The use of NAMS is vol­un­t­a­ry for both the phar­maceu­ti­cal com­pa­nies and the veri­fy­ing bodies. Nevert­hel­ess: Even if the­re is no legal obli­ga­ti­on, the use of secur­Ph­arm is stron­gly recom­men­ded. By pro­ces­sing the alarm, every user makes an addi­tio­nal con­tri­bu­ti­on to safe­ty.

The pro­vi­si­on of alarms for the aut­ho­ri­ties is the next logi­cal step after the cla­ri­fi­ca­ti­on of the non-exis­tent sta­bi­liza­ti­on pha­se in Ger­ma­ny (see LINK).

The aut­ho­ri­ties will the­r­e­fo­re recei­ve read-only access to the alarms in the secur­Ph­arm sys­tem from 19 May 2025.