Cont­act per­son

We pro­vi­de data to the aut­ho­ri­ties in the area of phar­ma­co­vi­gi­lan­ce to the ext­ent per­mit­ted by law and are available in an advi­so­ry capa­ci­ty for all ques­ti­ons rela­ting to the secur­Ph­arm sys­tem and the Fal­si­fied Medi­ci­nes Direc­ti­ve. They use the secur­Ph­arm sys­tem with the help of the secur­Ph­arm aut­ho­ri­ty por­tal. Their con­trac­tu­al part­ner is secur­Ph­arm e.V. direct­ly.

A spe­cial pro­tec­ted area is also available for super­vi­so­ry aut­ho­ri­ties.

We pro­vi­de law enforce­ment aut­ho­ri­ties with the audit trail of a spe­ci­fic packa­ge on request.

• Super­vi­so­ry aut­ho­ri­ties
  Any ques­ti­ons rela­ting to the secur­Ph­arm sys­tem or the anti-coun­ter­feit­ing gui­de­line: support@securpharm.de
  
• Pro­se­cu­ti­on aut­ho­ri­ties
  To request an audit trail or ques­ti­ons rela­ted to the secur­Ph­arm sys­tem: support@securpharm.de

Con­trac­tu­al and tech­ni­cal con­nec­tion to the secur­Ph­arm sys­tem
ACS Phar­ma­Pro­tect GmbH
info(at)pharmaprotect.de
+49 (30) 4000 484 00

Sup­port for users alre­a­dy con­nec­ted
ACS Phar­ma­Pro­tect GmbH
support(at)pharmaprotect.de
+49 (30) 4000 484 14

Ques­ti­ons about the soft­ware used
If you use soft­ware from an IT ser­vice pro­vi­der for the sys­tem con­nec­tion to the secur­Ph­arm sys­tem, plea­se cont­act your cor­re­spon­ding com­pa­ny cont­act.

Con­trac­tu­al and tech­ni­cal con­nec­tion to the EU hub and sup­port for users alre­a­dy con­nec­ted
Euro­pean Medi­ci­nes Veri­fi­ca­ti­on Orga­niza­ti­on (EMVO)
helpdesk(at)emvo-medicines.eu
+372 611 904 4

Soft­ware for con­nec­tion to the secur­Ph­arm sys­tem
Your soft­ware com­pa­ny or the com­pa­ny that mana­ges your IT solu­ti­on

Ques­ti­ons about legi­ti­ma­ti­on and N-Ident
NGDA - Netz­ge­sell­schaft Deut­scher Apo­the­ker GmbH
help(at)ngda.de
+49 (6196) 928 111 (Mon-Fri, 8:00 - 18:00)

Ques­ti­ons on the imple­men­ta­ti­on of the Fal­si­fied Medi­ci­nes Direc­ti­ve and the Dele­ga­ted Regu­la­ti­on
Your respec­ti­ve asso­cia­ti­on, e.g. Lan­des­apo­the­ker­ver­band, Lan­des­apo­the­ker­kam­mer, BDA, ADKA, BVVA, PHAGRO, Bun­des­ver­band Pati­en­ten­in­di­vi­du­el­ler Arz­nei­mit­tel­ver­blis­te­rer, Bun­des­ver­band der Rezep­tur Her­stell­be­trie­be

• Con­nec­tion to the secur­Ph­arm sys­tem
  Your soft­ware com­pa­ny or the com­pa­ny that mana­ges your IT solu­ti­on
• Ques­ti­ons about legi­ti­ma­cy
  NGDA - Netz­ge­sell­schaft Deut­scher Apo­the­ker GmbH
  help(at)ngda.de
  +49 (6196) 928 111 (Mon-Fri, 8:00 - 18:00)
• Ques­ti­ons on the imple­men­ta­ti­on of the FMD and DVO
  Your respon­si­ble minis­try